alaska airlines customer service agent interview

After passing the phone interview candidates continue on to an in-person interview. For the Alaska Airlines Video interview Questions.

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According to our research hiring managers at Alaska Airlines ask soft skills interview questions 21x more than at other companies.

. Customer Service Agent Interview. Interview questions and answers ebook. Step-by-Step Guidance with Resume Now.

Finding work in customer service is not terribly difficult but if you want to secure the job with the very best in the airline industry you must do well in your interview. As a member of the passenger service team this individual contributor role responds to guest inquiries and performs various tasks in ticketing check-in and boarding areas. The ability to legally work in the United States.

Thank you for being our guest. This is a union represented position. Step-By-Step Guide On How To Write A Great Customer Service Agent.

I did the video interview over the weekend and got a call the following Monday to do the phone interview on Thursday. It starts with a few presentations with QA then there is a group activity then they ask you to wait around until your interview time. Then youll be asked to do a Skype interview with someone from talent recruiting.

Flight benefits are cool especially good for people with lots of kids. Our Concierges create remarkable experiences for lounge guests with their welcoming personalities and can-do attitudes. Indeeds survey asked over 143 respondents whether they felt that their interview at Alaska Airlines was a fair assessment of their skills.

Must be 21 years of age. This estimate is based upon 76 Alaska Airlines Customer Service Agent salary reports provided by employees or estimated based upon statistical methods. Its been a long time but for me it was a cattle.

Shared on January 13 2018 - Customer Service Agent - Phoenix AZ Read more about the interview process at Alaska Airlines Customer Service Representative Interview questions at. Customer Service Agent Current Employee - Portland OR - December 6 2021. The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines AS.

I fly to the west coast from Chicago pretty often so I decided to sign up for their credit card because the mileage benefits seemed great. I had two hours to wait but it wound up being closer to three as I was one of the last ones. Ad Customer Service Agent Cover Letter Example.

Starts off with a phone call where you honestly answer a couple of basic question. Must be fluent in English. When factoring in bonuses and additional compensation a Customer Service Agent at Alaska Airlines can expect to make.

I didnt do a lot of. When asked in an Indeed survey about the difficulty of their interview at Alaska Airlines most respondents said it was medium. Training is a week in Seattle used to be 10 days then OJT at your station.

In fact learning to serve customers in flight only accounts for a fraction of the six-week training every new Alaska flight attendant goes through. Alaska Airlines Customer Service Agents CSAs Check-in passengers from around the world handle baggage from suitcases to surfboards make gate announcements and answer a lot of questions. Flight benefits bad pay fun work.

This job is good for people who can handle rude customers and are able to stand all day. The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines AS. You are told soon after your interview if you got an.

This may seem like a dumb question but are Alaska Airlines miles only redeemable on Alaska Airlines flights. Our goal is to always provide safe reliable transportation for a reasonable price along with the caring friendly and professional service that we are known for. As a member of the passenger service team this individual contributor role responds to guest inquiries and performs various tasks in ticketing check-in and boarding areas.

Describe a time you went above and beyond for a customer top question. Prospective flight attendants apply online and if they are selected move on to a phone interview. Answered September 27 2019.

After interviewing at Alaska Airlines 76 of 169 respondents said that they felt really. Think safety followed by customer service. This question lets the interviewer know how well you think on your feet and how great your customer service skills are.

Customer Service Agent salaries at Alaska Airlines can range from 13 - 25 per hour. Posted by 7 days ago. Applicants get only 2 minutes to answer each question with 30 seconds between.

Well it was years ago but there will be some general situational questions asking what you would do in those situations. Finally you will be asked to do a moderately challenging in person interview. I interviewed at Alaska Airlines Sacramento CA in Jul 2017.

This is a union represented position. I interviewed at Alaska Airlines Portland OR Interview. This section of our website outlines some of the ways we intend to meet this commitment every day.

Passenger Service Agent Interview. When you apply for a flight attendant interview you may be requested to do a video interview. Hiring event started at 730.

Mandatory overtime and short staff make it very hard. A better way to search for jobs. Applied online after two days i received an email inviting me to do the video interview.

2 years of customer service experience. Here is a list of the requirements for Delta Airlines according to Alaska Airlines. Be able to reach 80 vertical inches approx.

High school diploma or GED. Getting the right answers for your airport customer service agent interview questions is the first step.

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